Your Pharmacy & TAFE Australia
A healthy training partnership for your pharmacy
Undertaking accredited staff training with TAFE Australia will help you increase sales, improve management practices, add flexibility and, importantly, allow you to nurture and retain your most talented staff. What could be healthier for your pharmacy than that?
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Why Forward Pharmacy
A strategy focused on a forward pharmacy model creates a customer focused approach by providing opportunities to offer extra advice and services on key health topics. This approach really drives customer loyalty by providing a superior experience which ultimately grows dispensary sales and drives OTC.
How training will strengthen your business
TAFE Australia: the complementary medicine for your business
It’s your business to help keep Australia healthy. But how do you maintain the wellbeing of your business? Training and upskilling your staff is an investment that will increase the success of your pharmacy. Sharpening existing skills, and adding new ones, will ensure your employees are more competent, confident and able to deliver higher quality service to your customers.
Courses trending in the industry
• Sinus & Allergy Short Course
• Retail Management Certificate IV
• Digestive Health Short Course
- available online
- distance education
- short course
- QCPP Qualified
S2/S3 Training
SIRCIND002
In this unit you’ll learn the roles and responsibilities of selling pharmacy medicine (S2) and pharmacist-only medicine (S3). Understand questioning protocols and know when to refer to the pharmacist. Also learn about giving relevant healthcare self care advice to clients. This unit meets QCPP Refresher Training needs of 3 hours.
Cough, cold and flu
SIRCPPA005
Build staff confidence in assisting with coughs, colds and flu. Learn to establish customer needs with questioning protocols and providing directions for cough, cold and flu care product use. Understand when to refer to the pharmacist and give self-care information to support cough, cold and flu episodes. This unit meets QCPP Refresher Training needs of 3 hours.
Community Pharmacy
Certificate IIISIR30116
If you want to be a qualified pharmacy assistant, this course will give you the skills to apply pharmacy product, service knowledge and retail skills, to provide service to customers in a community pharmacy environment.
Community Pharmacy
Certificate IISIR20116
Have you always wanted to work in a pharmacy? This course will give you entry level skills such as: merchandising products, controlling stock, understanding the responsibilities of pharmacy assistants and communicating with customers.