Your Pharmacy & TAFE Australia

A healthy training partnership for your pharmacy

Undertaking accredited staff training with TAFE Australia will help you increase sales, improve management practices, add flexibility and, importantly, allow you to nurture and retain your most talented staff. What could be healthier for your pharmacy than that?

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Why Forward Pharmacy

A strategy focused on a forward pharmacy model creates a customer focused approach by providing opportunities to offer extra advice and services on key health topics. This approach really drives customer loyalty by providing a superior experience which ultimately grows dispensary sales and drives OTC.

How training will strengthen your business

TAFE Australia: the complementary medicine for your business

Cold & Flu on the Frontline

Experts are warning Australia is headed for another severe ‘flu season, with the number of cases already on the rise. As the frontline of infection control, your pharmacy assistants’ ability to provide the best advice available is crucial to the health care of many Australians, most importantly children and seniors. TAFE Australia’s Cold & Flu Training will enable your staff to work directly with customers to educate and supply them with appropriate medicines with confidence.

TRAINING: THE PRESCRIPTION FOR SUCCESS

It’s your business to help keep Australia healthy. But how do you maintain the wellbeing of your business? Training and upskilling your staff is an investment that will increase the success of your pharmacy. Sharpening existing skills, and adding new ones, will ensure your employees are more competent, confident and able to deliver higher quality service to your customers.

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Courses trending in the industry

• Sinus & Allergy Short Course
• Retail Management Certificate IV
• Digestive Health Short Course

VIEW ALL COURSES
  • available online
  • distance education
  • short course
  • QCPP Qualified

S2/S3 Training

SIRCIND002

In this unit you’ll learn the roles and responsibilities of selling pharmacy medicine (S2) and pharmacist-only medicine (S3). Understand questioning protocols and know when to refer to the pharmacist. Also learn about giving relevant healthcare self care advice to clients. This unit meets QCPP Refresher Training needs of 3 hours.

Cough, cold and flu

SIRCPPA005

Build staff confidence in assisting with coughs, colds and flu. Learn to establish customer needs with questioning protocols and providing directions for cough, cold and flu care product use. Understand when to refer to the pharmacist and give self-care information to support cough, cold and flu episodes. This unit meets QCPP Refresher Training needs of 3 hours.

Community Pharmacy

Certificate III

SIR30116

If you want to be a qualified pharmacy assistant, this course will give you the skills to apply pharmacy product, service knowledge and retail skills, to provide service to customers in a community pharmacy environment.

Community Pharmacy

Certificate II

SIR20116

Have you always wanted to work in a pharmacy? This course will give you entry level skills such as: merchandising products, controlling stock, understanding the responsibilities of pharmacy assistants and communicating with customers.

We’re Here to Help

TAFE Australia is committed to providing the right training for your pharmacy. If you have any questions about training, courses, application and enrolment procedures, or other general queries, we’re always here to help.

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