About Us
A healthy training partnership:
Just what the pharmacists ordered
To make the task of investing in your staff training as easy as possible, Pharmacy Choice has partnered with TAFE Australia to offer a wide variety of accredited training programs to Gold and Silver Pharmacy Choice members online.
TAFE Australia is Australia’s premier training organisation and delivers nationally recognised qualifications in a range of programs including Community Pharmacy, Retail Services and Retail Management for Retail Managers, Senior Pharmacy Assistants and Pharmacy Assistants.
How training will strengthen your business
Nurture Your Talent
Training will unlock your employees’ potential and develop a motivated workforce with improved skills and the confidence to make a difference. By focusing on upskilling initiatives, your can create a culture within your pharmacy in which all employees feel empowered and recognised as a crucial part of your business. The advantage is you have greater certainty around which to implement succession plans as staff move up or on. Successful training programs are also attractive to future employees, and will help you to enlist a higher calibre of staff.
Build in Flexibility
Upskilling enables employees to undertake established and new tasks throughout your pharmacy without feeling out of their depth. Multi-skilled staff can be re-deployed to different areas of the store to cover colleagues on leave, and also provide options to recruit within your workforce for higher positions. Both options are much more productive and efficient than dipping into the market outside of your business. For example, S2/S3 training will allow frontline staff to answer questions surrounding pharmacist-only medicines and take pressure of busy dispensary staff.
Implement Best-Practice Management
Fostering your staff’s leadership potential and strategic thinking will result in strong and empowered managers who can engage employees, improve productivity and boost your bottom line. Our Diploma of Retail Management provides the skills and knowledge to develop campaigns that address competition from other pharmacies as well as how to successfully recruit new staff that will enhance your business.
Increase Sales
With your frontline staff at the forefront of healthcare advice, empowering them with training will feed into their interactions with your products and customers. TAFE Australia has a range of courses specifically developed to enable pharmacy assistants to educate customers with confidence and make safe and informed product recommendations. Focus areas include complementary medicines, smoking cessation, asthma management and baby and infant-care medicines and products.
Why Pharmacy Choice prescribes TAFE Australia
Train in the Pharmacy
Workplace disruption can be a significant barrier to staff training, as employees require prolonged absences to complete their studies. With TAFE Australia, your staff will apply what they’ve learned as they learn through individually coordinated assessments tied in with existing or proposed work roles. They are also assessed on their aptitude with products and situations encountered in your pharmacy. This is guaranteed to make training engaging, unique and relevant, and will ensure your staff are finely attuned to your business.
Industry Relevant
You’ll be hard-pressed to find a more high-calibre collection of pharmacy professionals at the one training provider. Our teachers have extensive experience in every facet of the pharmacy industry and, in collaboration with industry bodies, have led the development of our training strategies, resources and assessments.
It’s Personal
Flexibility and customisation are at the core our training delivery. At TAFE Australia we take the training to your workplace and take into account factors like work hours and job tasks in tailoring our courses. We also recognise that everyone learns differently and offer training digitally and using paper resources, depending on the needs of the learner. Owners, managers and learners also have regular access to our teachers.
Nationally Accredited
Pharmacies from across Australia partner with us to train their employees because our qualifications are recognised from Denham to Byron Bay and Cape York to Wilson’s Promontory. This gives employers the confidence to allocate workers between locations no matter what boundaries are crossed. You can also be sure that our training meets the highest standards in Australia.
